Refund policy

30-Day Money-Back Guarantee

We want you to love your order. If you're not completely happy, you can request a refund within 30 days of delivery.

Damaged, faulty or wrong items

If your order arrives damaged, faulty or incorrect, email us at supportdanhique@gmail.com within 30 days of delivery with your order number and a photo or short video of the issue. We'll send a free replacement or give you a full refund — your choice. In most cases, you won't need to send the item back.

Change of mind

Please contact us at supportdanhique@gmail.com within 30 days of delivery before sending anything back, and we'll give you the return address. Items must be unused, complete and in their original packaging. Return shipping costs are paid by the customer. Once we receive the return, we'll refund the full purchase price to your original payment method within 7 business days.

Late or missing orders

If your order hasn't arrived within the delivery time shown at checkout, contact us and we'll either track it down, send a replacement or give you a full refund.

Cancellations

You can cancel your order for a full refund any time before it ships. Email us as soon as possible with your order number.

Refunds

All refunds go back to your original payment method. We don't offer store credit or gift cards in place of refunds. Your bank may take a few extra days to post the refund.

This policy does not limit any rights you may have under applicable consumer protection laws.

Questions? Email supportdanhique@gmail.com and we'll reply within 1–2 business days.